In a lighthearted bid to tackle a costly problem, the historic Walloon Hotel in Ipswich has launched a “glass amnesty,” encouraging patrons to return wayward pub glasses – no questions asked.
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The family-owned establishment, which has been serving the community since 1891, loses up to $300 worth of glassware weekly to what owner Stewart Gibson diplomatically calls “souvenir collecting.” The losses prompted the hotel to take to social media with a humorous appeal that resonated with locals.
“Have you ever found yourself leaving the pub with a half-finished drink, only to realise later that you’ve inadvertently taken home a pint glass (or two) as a souvenir?” the hotel posted on Instagram, comparing their glass disappearance rate to the mysterious case of missing socks in the dryer.
The Gibsons, who acquired the heritage-listed hotel in 2018, have taken an understanding approach to the situation. Rather than pointing fingers, they’re offering amnesty to anyone who might find themselves in possession of the establishment’s glassware, whether through accident or design.
“Let’s restore harmony to our bar and give those glasses the love they deserve!” the social media announcement proclaimed, striking a chord with the local community. The response has already begun, with one local patron stepping forward to return schooner glasses to Mr Gibson.
The initiative highlights a widespread issue in the hospitality industry, where the cost of replacing “borrowed” glassware can significantly impact a venue’s bottom line. However, the Walloon Hotel’s approach turns what could be a contentious issue into a community engagement opportunity, sprinkled with good humour and understanding.
For those wondering whether their home collection might include some of the Walloon’s wandering vessels, the amnesty week offers the perfect opportunity to return them to their rightful home – and perhaps enjoy a properly served drink while they’re at it.
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The historic Walloon Hotel stands as more than just a local watering hole; it’s a piece of Queensland history dating back to the late 19th century. Now, it’s writing a new chapter in its storied existence, one returned glass at a time.
Published 6-November-2024