The Springfield HOPE Hub has officially opened its doors at Orion Springfield Central, giving women and children escaping domestic and family violence in the Ipswich region a safe, confidential, and accessible place to seek help close to home.
Read: New HOPE Hub Planned At Springfield Central
The hub, operated by Beyond DV, is the first of three planned hubs to be established under a $7.8 million, five-year investment in wrap-around recovery services. It joins an existing hub at Carindale, with more locations to follow.
The Springfield HOPE Hub offers victim-survivors access to a broad range of services under one roof, including trauma-informed counselling, social, health, housing, legal, and financial assistance. Designed with privacy and comfort in mind, the space features a welcoming reception area, private consultation rooms for confidential counselling sessions, a training room, and a balcony breakout space. It is staffed seven days a week by a trained counsellor, coordinator, and receptionist.
A Space Where People Can Simply Walk In
The choice of a shopping centre location reflects a broader philosophy around accessibility and reducing stigma. Beyond DV Founder and Managing Director Carolyn Robinson said the Orion Springfield Central location was key to making support more reachable for those who might otherwise never ask for it.
“Having the Springfield HOPE Hub located within Orion Springfield Central helps make support more visible, approachable and accessible for people who may otherwise never seek assistance,” Ms Robinson said.
“The HOPE Hub model is designed to remove barriers to support by creating a safe environment where people can walk in, ask questions, seek advice and access practical help provided by trained staff, seven days a week.”
Mirvac Orion Springfield Central Portfolio Manager Melanie Hodge said the opening was a milestone she was truly proud of.
“Shopping centres sit at the heart of local communities, and by hosting this trauma-informed, wrap-around support service, we have an opportunity to make a genuine difference in the lives of victim-survivors of domestic and family violence across the Springfield region,” Ms Hodge said.
Ipswich Mayor Teresa Harding welcomed the opening, pointing to the city’s rapid growth as reason to have support services available close to home.
“Ipswich is the fastest growing city in Queensland, with Springfield and neighbouring Ripley at the forefront of this growth. Having the new HOPE Hub opening in Springfield will ensure Ipswich families can reach the support they need, close to home,” Mayor Harding said.
Minister for the Prevention of Domestic and Family Violence Amanda Camm said shopping centres were “ideal locations for these hubs, offering an accessible entry point for victim-survivors while reducing the stigma often associated with seeking help.”
Read: New Ripley Police Station Opens as Ipswich District HQ, Strengthening Local Policing
The Springfield HOPE Hub represents a tangible, community-level response to domestic and family violence in the region. Whether someone is in crisis or simply looking for information, the hub’s doors are open seven days a week.
For more information or to access support, visit the Beyond DV website at beyonddv.org.au.
Published 28-May-2026
